TCPA Exceptions Last week the Federal Communications Commission (FCC) issued a declaratory ruling affirming that COVID-19 related calls and text messages sent from public health officials serve an “emergency ...More About "FCC: “Emergency Purpose” TCPA Exceptions for COVID-19"
Navigating the regulatory maze while mitigating risk can be daunting for your organization, especially when dealing with agents working remotely, reps using personal phones, or independents and BPOs marketing o...More About "February 2020 Telemarketing Class Action Suits"
Don Lee, partner, and CMO of Chief Outsiders works with organizations on sales acceleration and growth by developing and implementing marketing and business development strategies aligned with the organization....More About "Business Alignment and Sales Acceleration with Don Lee"
The Seventh Circuit has denied a challenge to a $17.85 million deal resolving six class actions accusing Wells Fargo of violating the Telephone Consumer Protection Act (TCPA). The bank allegedly bomba...More About "7th Circ. Denies Challenge to $17.85M Wells Fargo TCPA Deal"
The Federal Communications Commission (FCC) has identified “unwanted calls – including illegal and spoofed robocalls” as its top consumer protection priority. Most robocalls, such as calls connecting cons...More About "Robocall Blockers Drive Demand for Sales Performance Software"
In a recent TCPA deal, AmeriSave Mortgage Corp. is agreeing to pay a $6.25 million fine to settle claims that the company violated the Telephone Consumer Protection Act (TCPA) via sending illegal calls and text...More About "TCPA Deal: Mortgage Lender Settles $6.3M Suit"
The U.S. Chamber of Commerce, along with groups representing various industries including banking and retail, are putting pressure on the Federal Communications Commission (FCC) to finalize their definition of ...More About "FCC Urged to Move Along TCPA Autodialer Ruling"
This is an article originally published by CIO Review featuring Gryphon Networks in the Compliance Edition, published December 17, 2019. Along with the article, Gryphon was named by CIO Review was one...More About "Core-to-Edge Approach for Effective Sales Performance Management"
We don’t need to tell you that sales is an ever-evolving industry. Any sales leader out there could give you a different slice of advice on how to improve performance or close a deal. However, outside all of ...More About "5 B2B Sales Need-to-Knows for 2020"
The Federal Trade Commission has alerted 19 Voice over Internet Protocol (VoIP) service providers that “assisting and facilitating” illegal robocalls or telemarketing actions is illegal. “VoIP service pro...More About "FTC: Assisting Illegal Telemarketing is Against the Law"
Last Monday the U.S. Supreme Court declined to review a $61 million Telephone Consumer Protection Act (TCPA) case verdict implicating Dish Network in making thousands of illegal telemarketing calls. The telecom...More About "Supreme Court Declines to Review Dish $61M TCPA Verdict"
On Monday the Federal Communications Commission (FCC) released a ruling declaring that junk fax suits can’t be aimed at companies that send out “online faxes” – as long as the messages aren’t also del...More About "FCC: Emailed Faxes are Exempt from the TCPA"