Wyndham Destinations, one of the largest, global vacation ownership companies, maintains a phone-based marketing strategy to acquire new owners and upsell existing customers. They utilize tens of internally own...More About "Wyndham Destinations Case Study"
Security Systems (ADT), based in Boca Raton, Florida is the #1 home security provider in the U.S. They have been helping to protect American homes longer than any other company in business. ADT has a nationwide...More About "ADT Security Systems Case Study"
The T-Mobile sales organization was looking for a flexible way to manage different types of screening profiles for compliance purposes, as well as to more effectively manage the multiple calling methods and too...More About "T-Mobile Case Study"
This Fortune 500 financial client is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a diversified client base including corpor...More About "Fortune 500 Financial Client Case Study"
A major audio entertainment company needed a way to mitigate the risk of their vast telemarketing network consisting of internal call centers and BPOs using multiple vendors and dialing platforms. By deploying ...More About "Media and Entertainment Case Study"
ABM Case Study: ABM Franchising Group (ABM), a mechanical and electrical services organization improved sales effectiveness 60-70% in 60 days using Gryphon’s Sales Performane Management system. Read how they ...More About "ABM Case Study"
Brown & Brown Insurance, one of the largest insurance brokerages in the U.S., began working with Gryphon to help its thousands of producers meet their aggressive revenue and growth targets. Learn how the Gr...More About "Brown and Brown Case Study"
Health Insurance Case Study: A top 5 U.S. Health Insurer increased revenue and member retention at Open Enrollment as a result of implementing Gryphon’s Sales Intelligence Platform. Learn how the Gryphon Syst...More About "Health Insurance Case Study"
Speech analytics solutions have long been used to monitor and coach the performance of “tethered” salespeople in contact center environments. Why can’t the same data-driven insights help managers of field...More About "Speech Analytics Analyst Report"
“I LOGGED MY CALLS INTO THE CRM. ARE YOU HAPPY NOW?” “Let’s rip-and-replace our CRM. That will fix our revenue problems,” said no Best-in-Class Sales VP, ever. Too often, CRM is seen as the equivalent...More About "CRM Data Analyst Report"
As with many industries, the insurance sector faces more disruption than ever. One of the biggest drivers of this has been a change in customer expectations. New York Life’s leaders understood that to navigat...More About "Insurance Case Study"