Banning Debt Collection Robocalls The U.S. Supreme Court has struck down a 2015 law that allowed federal government debt collection robocalls to cell phones, declaring that the law violates the First Amendment ...More About "U.S. Supreme Court Disallows Debt Collection Robocalls"
Think of your favorite products, your ‘go to’ items. You repeatedly buy these products because they perform consistently well, delivering again and again what they promise. In the business world, sales coll...More About "Protect Brand Reputation by Aligning Compliance and Brand Trust"
The Federal Communications Commission (FCC) announced, in a step to further fight illegal robocalls, that it will no longer warn illegal robocallers before issuing penalties for violations of the Telephone Cons...More About "FCC: No More Warnings for Illegal Robocallers"
The American Bankers Association (ABA) and several other banks and credit unions have petitioned the FCC to make all COVID-19 related calls and text messages exempt from liability under the Telephone Consumer P...More About "Financial Institutions Petition FCC for TCPA COVID-19 Exception"
The Seventh Circuit has largely affirmed a ruling by Illinois federal court, finding that Dish Network is liable for using 3rd party services to make millions of illegal robocalls – but that th...More About "7th Circ. Orders Redo of Dish $280M TCPA Penalty"
TCPA Exceptions Last week the Federal Communications Commission (FCC) issued a declaratory ruling affirming that COVID-19 related calls and text messages sent from public health officials serve an “emergency ...More About "FCC: “Emergency Purpose” TCPA Exceptions for COVID-19"
Navigating the regulatory maze while mitigating risk can be daunting for your organization, especially when dealing with agents working remotely, reps using personal phones, or independents and BPOs marketing o...More About "February 2020 Telemarketing Class Action Suits"
The Seventh Circuit has denied a challenge to a $17.85 million deal resolving six class actions accusing Wells Fargo of violating the Telephone Consumer Protection Act (TCPA). The bank allegedly bomba...More About "7th Circ. Denies Challenge to $17.85M Wells Fargo TCPA Deal"
The Federal Communications Commission (FCC) has identified “unwanted calls – including illegal and spoofed robocalls” as its top consumer protection priority. Most robocalls, such as calls connecting cons...More About "Robocall Blockers Drive Demand for Sales Performance Software"
In a recent TCPA deal, AmeriSave Mortgage Corp. is agreeing to pay a $6.25 million fine to settle claims that the company violated the Telephone Consumer Protection Act (TCPA) via sending illegal calls and text...More About "TCPA Deal: Mortgage Lender Settles $6.3M Suit"
The U.S. Chamber of Commerce, along with groups representing various industries including banking and retail, are putting pressure on the Federal Communications Commission (FCC) to finalize their definition of ...More About "FCC Urged to Move Along TCPA Autodialer Ruling"
This is an article originally published by CIO Review featuring Gryphon Networks in the Compliance Edition, published December 17, 2019. Along with the article, Gryphon was named by CIO Review was one...More About "Core-to-Edge Approach for Effective Sales Performance Management"