December 17, 2018

Thousands of Consumers Certified in Cruise Company TCPA Suit

Last week a Florida federal judge certified a class of thousands of people who claim they received robocalls from Grand Bahama Cruise Line LLC in violation of the Telephone Consumer Protection Act (TCPA). The robocalls, which date back to June 2014, offered consumers “free” cruises using a prerecorded voice via an automated telephone dialing system (ATDS).

U.S. District Court Judge Jose E. Martinez made the decision using Grand Bahama’s phone records and decided that Grand Bahama “willfully” and “knowingly” violated the TCPA.

Lead plaintiff Scott. A. Kron claims that Grand Bahama made two calls to him in October 2015 using an ATDS; one which administered a survey offering a free cruise upon its completion, and another made by a representative named Calvin informing Kron that he must participate in a marketing presentation to receive the cruise ticket. Kron alleges that he did not consent to either call and was not an existing customer of Grand Bahama.

The class is seeking damages up to $1,500 for every TCPA violation.

Learn how to protect your organization from costly TCPA violation fines.