Combating Spoofing and Robocalls
The Federal Communication Commission’s (FCC’s) Notice of Proposed Rulemaking (NPRM) would allow the agency to further protect consumers from caller ID spoofing and illegal robocalls by prohibiting unwanted and unwarranted calls and texts messages from a sender outside of the United States. The NPRM would implement legislative changes to the Truth in Caller ID Act, a rule which made it unlawful to use inaccurate caller ID info (“spoofing”). Amendments were first introduced by the RAY BAUM’S Act of 2018 which expanded the rule to texts messages and international calls.
The NPRM proposes to expand caller ID spoofing rules by including texts or calls from outside of the U.S. to recipients in the US, as well as adding the phrase “in connection with any voice service or text messaging service” to the Truth in Caller ID Act in the case of “any caller identification service to transmit or display misleading or inaccurate caller identification information.” The proposal also invites commentary on adopting definitions of “text message,” “text messaging service,” “voice service,” “caller identification information,” and “caller identification service.”
Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.
Avoid TCPA and DNC fines. Protect your business from TCPA and DNC Risk. The Cost of non-compliance extends far beyond the risk of fines. Since 1998, Gryphon’s highly patented suite of compliance services provides bulletproof compliance and protection from headline risk, brand damage, and costly penalties.
Our services apply all legal exemptions to those laws to help your business grow, and our experts provide customized consulting and support with expanding regulations. Bullet-proof compliance is only half the equation used to solve TCPA and DNC compliance issues. Gryphon’s intelligent cloud engine automatically applies legal exemptions (opt-ins) to make sure you are not over-suppressing legal contacts who want to hear from you. Gryphon’s Secure Cloud engine unlocks your largest marketable universe to maximize your outreach and protect every opportunity.