Please be aware that Florida Governor Rick Scott has signed a bill (Senate Bill 740) that creates recordkeeping requirements for all telephone solicitations placed to Florida consumers. Effective July 1, 2018, Florida has amended its telemarketing law to require extensive recordkeeping for all ‘commercial telephone sellers.’ Telephone solicitors shall maintain all of the following information for at least 2 years after the date of the telemarketing call:
(1) The name and telephone number of each consumer contacted by a telephone sales call.
(2) All express requests authorizing the telephone solicitor to contact the consumer.
(3) Any script, outline, or presentation the applicant requires or suggests a salesperson use when soliciting; sales information or literature to be provided by the commercial telephone seller to a salesperson; and sales information or literature to be provided by the commercial telephone seller to a consumer in connection with any solicitation.
Telephone solicitors must be able to provide this information within 10 days of an oral or written request by the state of Florida.
To learn more about the new Florida rules and how Gryphon Services ensures your compliance, please schedule a one-on-one meeting with a member of our Privacy Consulting Team by calling 866-366-6822
Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.
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