April 5, 2018

Florida Passes Telephone Solicitation Recordkeeping Rules

Please be aware that Florida Governor Rick Scott has signed a bill (Senate Bill 740) that creates recordkeeping requirements for all telephone solicitations placed to Florida consumers.   Effective July 1, 2018, Florida has amended its telemarketing law to require extensive recordkeeping for all ‘commercial telephone sellers.’  Telephone solicitors shall maintain all of the following information for at least 2 years after the date of the telemarketing call:

(1) The name and telephone number of each consumer contacted by a telephone sales call.

(2) All express requests authorizing the telephone solicitor to contact the consumer.

(3) Any script, outline, or presentation the applicant requires or suggests a salesperson use when soliciting; sales information or literature to be provided by the commercial telephone seller to a salesperson; and sales information or literature to be provided by the commercial telephone seller to a consumer in connection with any solicitation.

Telephone solicitors must be able to provide this information within 10 days of an oral or written request by the state of Florida.

To learn more about the new Florida rules and how Gryphon Services ensures your compliance, please schedule a one-on-one meeting with a member of our Privacy Consulting Team by calling 866-366-6822

Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.

Avoid TCPA and DNC fines. Protect your business from TCPA and DNC Risk. The Cost of non-compliance extends far beyond the risk of fines. Since 1998, Gryphon’s highly patented suite of compliance services provides bulletproof compliance and protection from headline risk, brand damage, and costly penalties.

Our services apply all legal exemptions to those laws to help your business grow, and our experts provide customized consulting and support with expanding regulations. Bullet-proof compliance is only half the equation used to solve TCPA and DNC compliance issues.  Gryphon’s intelligent cloud engine automatically applies legal exemptions (opt-ins) to make sure you are not over-suppressing legal contacts who want to hear from you. Gryphon’s Secure Cloud engine unlocks your largest marketable universe to maximize your outreach and protect every opportunity.