Gryphon ONE for Salesforce Lightning
For Better Sales Performance, CRM Data Accuracy is Key to Success
Gryphon ONE for Salesforce Lightning was developed to incorporate our proven telephony and compliance framework to optimize and enhance the Lightning interface, and overall user experience. Save time, improve accuracy and utilization, train and coach reps, record calls, all with Gryphon’s complete CRM integration with Salesforce Lightning.
Salesforce Lightning Integration with Click-to-Dial
With Gryphon ONE for Salesforce Lightning, reps can quickly execute calls and campaigns without having to leave their Lightning interface. This allows reps to save time, make more calls and have better conversations. It also improves the accuracy of the data that sales, compliance, and IT leaders use to manage their business and drive growth.
Gryphon DialView for Lightning allows you to make calls right from created or assigned lists. Reps Gryphon ONE for Salesforce Lightning allows you to make calls right from created or assigned lists. Reps can filter out restricted numbers and add notes on-screen to maximize prospecting time. All activity is logged automatically.
Each contact point is visually rendered in Lightning. Eligible numbers are callable with click-to-dial functionality. Restricted numbers are indicated by a red “X”.
All activity is automatically captured in the network and logged into the Gryphon Dashboards and Lightning. With keypad dispositions, reps can tag calls, update internal DNC lists, and enable or disable recording.
Enable reps to override blocked numbers
Check out reviews, competitors, and learn why G2Crowd has identified Gryphon as the leader in customer satisfaction for 2 consecutive years in Sales Performance Management Software for Enterprises.
Built-in Business Rules
If you want or need to restrict calling for any reason – such as prohibiting calls to customers that already have an account rep or calling someone on your internal DNC list, Gryphon lets you create business rules that block calls according to your requirements.
Intuitive Do-Not-Call Status
In addition to the real-time call blocking within Click-to-Dial, Gryphon displays simple visual indicators next to each telephone number or email address within your Lightning contact (object) records that immediately tell your rep if a number is blocked or allowed.
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