September 7, 2018

Customer Alert (US): Illinois Repeals State Telemarketing Law; Changes to EBR Recognition

Illinois Repeals State Telemarketing Law

Please be aware that Illinois has repealed its state do-not-call statute, effective immediately.  While the state of Illinois had already adopted the National Do Not Call Registry as its state do-not-call list, the state had a more restrictive Established Business Relationship (EBR) definition.  Previously, Illinois only permitted the recognition of Inquiry EBRs for up to thirty (30) days.  Effective immediately, Illinois Inquiry EBRs may be recognized for up to three (3) months, per federal rules.

Gryphon has updated its existing service parameters to reflect the change to Illinois EBRs.  Please contact the Gryphon Networks Helpdesk with any questions at 866-366-6822.

Stay up to date with Do-Not-Call compliance and protect your organization from costly fines today.

Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.

Avoid TCPA and DNC fines. Protect your business from TCPA and DNC Risk. The Cost of non-compliance extends far beyond the risk of fines. Since 1998, Gryphon’s highly patented suite of compliance services provides bulletproof compliance and protection from headline risk, brand damage, and costly penalties.

Our services apply all legal exemptions to those laws to help your business grow, and our experts provide customized consulting and support with expanding regulations. Bullet-proof compliance is only half the equation used to solve TCPA and DNC compliance issues.  Gryphon’s intelligent cloud engine automatically applies legal exemptions (opt-ins) to make sure you are not over-suppressing legal contacts who want to hear from you. Gryphon’s Secure Cloud engine unlocks your largest marketable universe to maximize your outreach and protect every opportunity.

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