December 29, 2012

Largest Do Not Call Violations and Multi-million Dollar Fines of 2012

There’s no doubt about it: regulators are ramping up Do Not Call enforcement, and non-compliant outbound telemarketers are paying a lot of money for violations. In 2012, we saw three multi-million dollar fines, including the largest fine ever for TCPA violations.

In case you missed it, here is a list of some of the biggest fines levied in 2012 for Do Not Call violations:

In March, the FTC settled with two telemarketing firms for $5.3 million.
Kansas’ Consumer Protection Division of the Attorney General’s office fined two telemarketing firms $50,000 for do not call violations in July.
In September, the Public Service Commission of Mississippi fined an Arizona-based telemarketer its largest single fine for do not call violations ever: $5.7 million.
The Canadian Radio-Telecommunications Commission (CRTC) fined India-based telemarketers $507,000 in penalties for Do Not Call violations in October.
And in November, a District Court judge allowed a class-action lawsuit against Papa John’s restaurant chain for sending unsolicited text messages in violation of the TCPA. The pizza chain could pay up to $250 million – the largest single fine ever levied under the TCPA.

Gryphon can keep your business compliant with do not call regulations – and protected from fines like these – in the New Year. Contact us today to learn more.

Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.

Avoid TCPA and DNC fines. Protect your business from TCPA and DNC Risk. The Cost of non-compliance extends far beyond the risk of fines. Since 1998, Gryphon’s highly patented suite of compliance services provides bulletproof compliance and protection from headline risk, brand damage, and costly penalties.

Our services apply all legal exemptions to those laws to help your business grow, and our experts provide customized consulting and support with expanding regulations. Bullet-proof compliance is only half the equation used to solve TCPA and DNC compliance issues.  Gryphon’s intelligent cloud engine automatically applies legal exemptions (opt-ins) to make sure you are not over-suppressing legal contacts who want to hear from you. Gryphon’s Secure Cloud engine unlocks your largest marketable universe to maximize your outreach and protect every opportunity.