Please be aware that New York has amended its call recording law (SB 4361) to require that all parties in a telemarketing call be alerted that a call may be recorded. New York now joins the “all-party consent” states for call recording consent requirements. The NY state law is effective immediately.
Gryphon has updated its existing service parameters to reflect this consent requirement.
Please contact the Gryphon Networks Helpdesk with any questions at 866-366-6822.
Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.
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