SALES PERFORMANCE MANAGEMENT FOR DYNAMICS 365
100% CONNECTIVITY, 100% INDEMNIFICATION, AND 100% VISIBILITY
- Save Time with Click-To-Dial and DialView for Contact Lists
- Improve Accuracy & Utilization with Connect Anywhere & Automatic Logging
- Train & Coach Reps with Call Recording & Performance Dashboards
- Ensure Do-Not-Call & TCPA Compliance in Real-Time
- Improve Sales Effectiveness 20%, Guaranteed
365 Dynamics Integration with Click-to-Dial
With Gryphon Sales Performance for Dynamics, users can quickly execute calls and campaigns without having to leave their Dynamics interface. This allows your reps to save time, make more calls and have better conversations while improving accuracy of the data that sales leaders use to manage their business and drive growth.
Gryphon DialView for Dynamics allows you to make calls right from created or assigned lists. Reps can filter out restricted numbers and add notes on screen to maximize prospecting time. All activity is logged automatically.
Each marketing contact point is visually rendered in Dynamics. Eligible numbers are callable with click-to-call functionality. Restricted numbers are indicated by a red “X”.
Automatic Logging: All activity is automatically captured in the network and logged into the Gryphon Dashboards and Dynamics. With keypad dispositions, reps can tag calls, update internal DNC lists and enable or disable recording.
Here you will find the call history of made calls to a specific phone number and some general details about the calls.
Built-in Business Rules & Call Center Compliance
Do you have a desire or need to restrict calling for any reason – such as prohibiting a rep from calling out of their region, calling VIP customers that already have an account rep, or calling someone on your company’s Do-Not-Call List? If so, Gryphon’s CRM integration lets you create business rules that block calls according to your requirements. Alternatively, if your calling campaigns are subject to Federal and State privacy regulations, Gryphon offers the only bullet-proof compliance solution available, even indemnifying you against any legal claims or fines.
Intuitive Do-Not-Call Status
In addition to the real-time call blocking within Click-to-Call, Gryphon displays simple visual indicators next to each telephone number or email address within your Dynamics contact (object) records that immediately tell your rep if a number is blocked or allowed. Gryphon gives you 100% warranted protection built right into Dynamics 365.
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