Please be aware that New York has amended its call recording law (SB 4361) to require that all parties in a telemarketing call be alerted that a call may be recorded. New York now joins the “all-party consent...
More About "New York Amends Call Recording Law; All-Party Consent Now Required"Bank of America is out almost $2 million after settling a civil case involving several court systems in California. According to the Ventura District Attorney’s Office, Bank of America violated California’s...
More About "Bank of America to Pay Nearly $2M in Call Recording Violations"There are plenty of ways any call recording system can improve sales productivity as well as training and quality-assurance programs – not to mention the ways it can strengthen compliance with complicated mar...
More About "Call Recording Can Improve Field Sales Productivity in Three Ways"For more than 20 years, Gryphon Networks has been a pioneer and innovator in sales acceleration technology integrating powerful sales tools with its own high-performance communication network to provide automation and visibility into key sales performance analytics. The Gryphon ONE platform delivers actionable insights to drive sales effectiveness helping clients grow revenue faster.
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