Think of your favorite products, your ‘go to’ items. You repeatedly buy these products because they perform consistently well, delivering again and again what they promise. In the business world, sales coll...More About "Protect Brand Reputation by Aligning Compliance and Brand Trust"
The Federal Communications Commission (FCC) announced, in a step to further fight illegal robocalls, that it will no longer warn illegal robocallers before issuing penalties for violations of the Telephone Cons...More About "FCC: No More Warnings for Illegal Robocallers"
More often than ever, sales leaders are managing highly distributed and remote sales forces. As you may know, it can be a challenge to objectively measure, manage, and improve sales performance across reps...More About "Effectively Accelerating Sales and Automating Compliance"
Navigating the regulatory maze while mitigating risk can be daunting for your organization, especially when dealing with agents working remotely, reps using personal phones, or independents and BPOs marketing o...More About "February 2020 Telemarketing Class Action Suits"
How well do your sales and marketing teams collaborate? Have they aligned their goals and metrics? Has the marketing team familiarized sales reps with the details of campaigns they use to generate leads? Furthe...More About "Grow Your Top Line by Aligning Sales, Marketing and Compliance"
The Federal Communications Commission (FCC) has identified “unwanted calls – including illegal and spoofed robocalls” as its top consumer protection priority. Most robocalls, such as calls connecting cons...More About "Robocall Blockers Drive Demand for Sales Performance Software"
In a recent TCPA deal, AmeriSave Mortgage Corp. is agreeing to pay a $6.25 million fine to settle claims that the company violated the Telephone Consumer Protection Act (TCPA) via sending illegal calls and text...More About "TCPA Deal: Mortgage Lender Settles $6.3M Suit"
The U.S. Chamber of Commerce, along with groups representing various industries including banking and retail, are putting pressure on the Federal Communications Commission (FCC) to finalize their definition of ...More About "FCC Urged to Move Along TCPA Autodialer Ruling"
This is an article originally published by CIO Review featuring Gryphon Networks in the Compliance Edition, published December 17, 2019. Along with the article, Gryphon was named by CIO Review was one...More About "Core-to-Edge Approach for Effective Sales Performance Management"
The Federal Trade Commission has alerted 19 Voice over Internet Protocol (VoIP) service providers that “assisting and facilitating” illegal robocalls or telemarketing actions is illegal. “VoIP service pro...More About "FTC: Assisting Illegal Telemarketing is Against the Law"
Last Tuesday a Florida federal judge inked a $3.15 million judgment against a telemarketer that the Federal Trade Commission (FTC) sued for making robocalls selling credit card services. Higher Goals Marketing,...More About "Telemarketer Faces $3.2M Judgment by FTC"
Several trade associations are backing Facebook, arguing that the courts have broadened the Telephone Consumer Protection Act’s (TCPA’s) autodialer definition too far, and they believe the Supreme Court sh...More About "Autodialer Definition is Too Broad, Says Trade Organizations"