On Monday the Federal Communications Commission (FCC) released a ruling declaring that junk fax suits can’t be aimed at companies that send out “online faxes” – as long as the messages aren’t also del...More About "FCC: Emailed Faxes are Exempt from the TCPA"
The Reassigned Numbers Database Yesterday the Federal Communication Commission (FCC) issued a final rule and order to create its proposed reassigned numbers database. This database will become a part of the FCC...More About "FCC Releases Reassigned Numbers Database"
Keeping your company compliant is not easy as there are numerous compliance laws and regulations at the state and federal level and a single mistake can cost your company thousands, if not millions. Gryphon Net...More About "10 Do Not Call Compliance Facts for 2019"
Illinois Repeals State Telemarketing Law Please be aware that Illinois has repealed its state do-not-call statute, effective immediately. While the state of Illinois had already adopted the National Do Not Ca...More About "Customer Alert (US): Illinois Repeals State Telemarketing Law; Changes to EBR Recognition"
Louisiana State of Emergency Solicitation Ban Please be aware that the state of Louisiana has issued a State of Emergency solicitation ban due to Tropical Storm Gordon. The Louisiana Public Service Commission...More About "Tropical Storm Gordon: Louisiana State of Emergency Solicitation Ban"
Please be aware that the Federal Trade Commission (FTC) has approved a rate increase for telemarketers accessing phone numbers on the National Do Not Call Registry. Effective October 1, 2018, fees will be inc...More About "Alert: FTC Increases Fees for National Do Not Call Registry"
TCPA Violations in the News Caribbean Cruise Lines is settling a class action lawsuit for robocalls that could result in recipients collecting almost $76 million. The company is accused of making illegal roboca...More About "TCPA Violations in the News"
The Federal Trade Commission (FTC) is charging two telemarketing operations responsible for billions of illegal robocalls made to consumers across the United States. James Christiano is accused of making illega...More About "FTC: Telemarketing Operation Made Billions of Illegal Robocalls"
TCPA Violation Fines In a proposed class action settlement, Papa Murphy’s, a pizza chain based in Washington, will pay $22.6 million in the form of cash and a voucher payment. According to a bid for prelimina...More About "TCPA Violation Fines Continue in 2018"
Last week, Gryphon Networks exhibited at the 2018 Professional Association for Customer Engagement (PACE) Convention & Expo outside of Atlanta, GA. At the conference, Ken Kraetzer of CBSIServices.com had th...More About "PACE Interview with Gryphon’s Stefan Dunigan"
The Senate is working on a bill to make it easier for the Federal Communications Commission (FCC) to target illegal robocalls. Introduced by Senator Brian Schatz (D-Hawaii) this week, the Robocall Enforcement E...More About "Senate Introduces Bill to Help FCC Combat Robocalls; Urges Further Action"
JPMorgan has reached a $2.25 million settlement in a Telephone Consumer Protection Act (TCPA) class-action lawsuit after being accused of autodialing the cellphones of hundreds of thousands of customers after i...More About "JPMorgan to Pay $2.25 Million for Illegal Robocalls in TCPA Settlement"