Working from home, or in the “the field” is becoming more common among companies. Sales managers that previously required their salespeople to be present in an office are now allowing them to work remotely...More About "Managing a Remote Sales Team Part 1"
Taking a Deeper Dive into Your Sales Team’s Conversations with Speech Analytics. It’s not enough to know that your sales agents are simply making the right number of dials. With advanced sales analytics, yo...More About "Speech Analytics Dive Deeper into Your Sales Team’s Conversations"
Revenue. It’s the only Sales KPI that matters. Right? Wrong. Sales KPIs can be a great way to measure your sales reps performance. To be effective, a KPI needs to be relevant to your sales process. Although s...More About "Sales KPIs, Are You Tracking the Right Ones?"
According to The Library of Congress, the very first words spoken on a telephone by Alexander Graham Bell in 1876 were “Mr. Watson — come here — I want to see you.” This successful transmiss...More About "The First Telephone Conversation: ‘Mr. Watson. Come here. I want to see you.’"
Throughout my travels as Chief Revenue Officer with Gryphon Networks, I often field questions about the origin of the Gryphon brand. After explaining the proper spelling (G-R-Y) and the fact that it’s not the...More About "The Origin of the ‘Gryphon’ in Gryphon"
Are You Making the Most of Your CRM? A customer relationship management system can be a vital tool in helping your business grow, regardless of your company size or industry. It’s...More About "10 CRM Statistics Successful Sales Managers Need To Know"