As of October 16, 2013 outbound telemarketers using auto dialer equipment to call landlines or wireless numbers will need to comply with the most burdensome marketing privacy requirement regulators can impose: ...More About "How will the Telephone Consumer Protection Act Change In October?"
A major US financial institution has agreed to pay $32 million settlement for allegations it made harassing debt collection calls to consumers’ mobile phones. While denying the allegations, the agreed settlem...More About "Major American Bank Faces Debt Collection Practices Lawsuit"
Last week, a Florida resident filed a class action TCPA lawsuit against one of the largest US banks in federal court alleging the bank violated the TCPA by using automated dialers to call customers’ cell phon...More About "Major American Bank Facing Lawsuit for Debt Collection Practices"
In order to compliantly execute text message marketing campaigns, businesses need to be sure that all third-party marketing vendors, independent agents, and franchisees are also in compliance with the law. A Lo...More About "Domino’s Pizza to pay $9.75 Million in TCPA Settlement"
Papa John’s agreed to settle its Telephone Consumer Protection Act (TCPA) lawsuit last week. The pizza chain had been facing the largest fine ever for violations of the TCPA in history, but settled with the p...More About "Papa John’s Settles TCPA Lawsuit for $16.5 Million"
Do-Not-Call Violations, Unmet Consumer Expectations Could Result in $3M Fine for Financial Services Firm
A common challenge businesses face in complying with Do-Not-Call and other marketing privacy laws is the concept of meeting consumer expectation. Even compliance with the letter of the law can still result in v...More About "Do-Not-Call Violations, Unmet Consumer Expectations Could Result in $3M Fine for Financial Services Firm"
BOSTON–Gryphon Networks’ Melissa Fitzgerald, General Counsel, will be headlining the Professional Association for Customer Engagement (PACE) Compliance & Regulatory Webinar Series – Operational C...More About "GRYPHON’S FITZGERALD TO HEADLINE B2B MARKETING WEBINAR"