May 17, 2019

TCPA Violations, Robocall Suits in 2019

$5.5M Insurance TCPA Settlement 

A pet health insurance company will pay $5.5 million to settle a class action suit claiming the company violated the Telephone Consumer Protection Act (TCPA). Pethealth Inc. is accused of making illegal robocalls to over 700,000 consumers who submitted their contact information regarding pet adoption.

The TCPA settlement is expected to reward class members with a payment between $40 and $90. The suit, which was originally filed in 2014, is finally reaching settlement after over four years of litigation.

Consumers Certified in Florida TCPA Robocall Suit

A class of consumers has been certified in Florida after receiving illegal robocalls from Payment processing company Paycron in violation of the Telephone Consumer Protection Act (TCPA).

Paycron allegedly violated the TCPA by placing autodialed calls to consumers without their consent, and at times made two or more calls in a year to numbers on the national Do Not Call Registry.

Lead plaintiff Jeremy Jackson originally asked the court to certify a second class of Do Not Call registry consumers for the robocall suit, but the court found “significant overlap” between the two proposed classes and made the decision to combine them. Jackson now must find class members who received illegal robocalls from Paycron in the past four years, and from there determine damages for both individuals and the entire class.

Records show that Paycron has yet to respond to Jackson’s original complaint, filed in March.

Protect your organization from costly TCPA settlement fines and penalties.