TeleBlock

Call Center Compliance

Make your outbound telesales bulletproof with a real-time network call blocking capability that fully protects your organization from any DNC law, including TCPA, Federal, State and in-house restrictions.

TeleBlock is the industry standard for call center and telesales compliance. It requires no new hardware or software and is totally seamless to your agent or party on the other end of the call.

Key Features

  • Screening and blocking calls in real time
  • PCI Compliant
  • Working with any device, equipment or IP telephone carrier
  • No latency of delayed response time
  • Managing EBR (established business relationships) and other exemptions
  • Support for Call Curfew, State of Emergency, Internal DNC lists, etc.
  • Enterprise-grade scalability and security
Teleblock Call Center Compliance

TeleBlock requires no new hardware or software and is totally seamless to your agent or party on the other end of the call.

Key Benefits

DNC Compliance Managed for You

Eliminate the risk and hassle of dealing with list scrubbing services while Gryphon automatically filters your organization’s calls against federal, state, wireless, third party and in-house DNC lists, as well as call curfew and other sales compliance and business rules.

Full Visibility

Get one version of the truth visibility into a consolidated view of all calling activity inside and outside a contact center, business development, or sales team.

Recover Valuable Leads

Automatically apply legal exemptions, including EBRs, consumer consent, and intelligent lead recovery data sets, making phone numbers available to you that would otherwise be restricted.

Campaign Management

Establish campaign-specific rulesets to treat outreach uniquely, such as wireless screening only when using a specific dialing platform to comply with TCPA or full screening when performing new customer acquisitions.

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We listen, we serve and we perform for our clients. We keep it simple.