January 16, 2017

Customer Alert: US & Canadian Holiday Telephone Solicitation Bans for February 2017

Please be aware of the following U.S. holiday telephone solicitation bans for the month of February:

  • On Monday, February 20th, 2017, Alabama, Louisiana, Mississippi, Rhode Island, and Utah prohibit unsolicited marketing calls to residents in observance of Presidents’ Day.
  • On Tuesday, February 28th, 2017, Alabama and Louisiana prohibit unsolicited marketing calls to residents in observance of Mardi Gras.

Please be aware of the following Canadian Marketing Association (CMA) member holiday telephone solicitation bans for the month of February:

  • On Monday, February, 13th, 2017, the CMA prohibits members from making unsolicited marketing calls to residents of British Columbia in observance of Family Day.
  • On Monday, February 20th, 2017, the CMA prohibits members from making unsolicited marketing calls to residents of Nova Scotia in observance of Viola Desmond Day and Nova Scotia Heritage Day.
  • On Monday, February 20th, 2017, the CMA prohibits members from making unsolicited marketing calls to residents of Prince Edward Island in observance of Islander Day.
  • On Monday, February 20th, 2017, the CMA prohibits members from making unsolicited marketing calls to residents of Alberta, Ontario, and Saskatchewan in observance of Family Day.
  • On Monday, February 20th, 2017, the CMA prohibits members from making unsolicited marketing calls to residents of Manitoba in observance of Louis Riel Day.
  • On Friday, February 24th, 2017, the CMA prohibits members from making unsolicited marketing calls to residents of Yukon in observance of Yukon Heritage Day.

Gryphon has updated its existing service parameters to reflect these solicitation bans. Please contact the Gryphon Networks Helpdesk with any questions at 866-366-6822.

Navigating the state and federal regulatory maze while mitigating risk is becoming more daunting every day for compliance leaders. Especially when dealing with agents in branch offices, reps using personal phones, or independents and BPOs marketing on your behalf. For almost 20 years, Gryphon has protected the largest and most valued brands in banking, insurance, manufacturing and home services from headline risk, brand damage, and costly fines associated with outbound marketing violations.

Avoid TCPA and DNC fines. Protect your business from TCPA and DNC Risk. The Cost of non-compliance extends far beyond the risk of fines. Since 1998, Gryphon’s highly patented suite of compliance services provides bulletproof compliance and protection from headline risk, brand damage, and costly penalties.

Our services apply all legal exemptions to those laws to help your business grow, and our experts provide customized consulting and support with expanding regulations. Bullet-proof compliance is only half the equation used to solve TCPA and DNC compliance issues.  Gryphon’s intelligent cloud engine automatically applies legal exemptions (opt-ins) to make sure you are not over-suppressing legal contacts who want to hear from you. Gryphon’s Secure Cloud engine unlocks your largest marketable universe to maximize your outreach and protect every opportunity.