May 14, 2020

Evan Cross

“Before Gryphon, the only data that we were able to look at was how many outbound dials people were making. Now we have the ability to track not only how many dials people are making but the behavior of top performers to elevate our whole team to get better at what they are doing… to look at who is doing what well and use that to coach the rest of the team.”

– A National Insurance Company