May 14, 2020

Loren Smith, Director of Sales and Development

“The sales coach now uses the Gryphon Platform daily to help support the reps that he is responsible for, utilizing the activity reporting as well as the call recordings to help train and improve the sales reps pitch and effectiveness. Now that ABM has Gryphon, every new rep starts off using the system. It is taught to them as part of their expected process for their daily activity.”

– Loren Smith, Director of Sales and Development,

ABM Franchising Group

13%

Improvement in Contacts

63%

Contact Effectiveness Improvement

69%

G-Score Improvement