Increase Your Opportunity to Win!
Conversation Intelligence makes every interaction count, capturing best practices to help progress deals faster.
Combining Speech Analytics and Bots, your team can:
- Accelerate onboarding by 35%, supercharge productivity
- Capture and transcribe calls in real-time
- Leverage AI to analyze every customer interaction
- Automatically identify keywords and display coaching resources while the call is live
- Learn from the content of calls, not just the outcomes
- Coach reps utilizing analytics & insights
Capture Data and Coach with AI-Assisted Insights
Give your team the best chance to win by capturing conversations and measuring outcomes through robust automation.
- Machine learning applies intelligent KPIs to reps’ calls, saving managers time by reviewing fewer calls
- Speech Analytics capture customer sentiment
- Track script adherence and keywords
- Automatically score each call for performance
- Enhanced coaching tools alert reps when they need to review a call
Listen to Your Reps, Listen to Your Customers, and Learn
Understand the impact of every conversation utilizing automation and one-on-one coaching to drive consistent success.
- Replicate success across your sales team
- Train new reps based on the very best calls
- Increase engagement with less effort
- Coach reps up, not out
- Allow AI and Sales Acceleration Dashboards to do the heavy lifting
