The short answer is yes, the Canadian Anti-Spam Law applies to all electronic marketing communications originating in Canada or sent to Canadians. However, the law’s regulations allow for legal direct sales a...More About "Does Canadian Anti-Spam Law Apply to B2B Marketing?"
This past weekend Industry Canada published a revised set of proposed regulations under the legislation widely referred to as the Canadian Anti-Spam Law (CASL). Canada enacted a federal law to regulate commerci...More About "Alert: Industry Canada Issues Revised CASL Regulations"
There’s no doubt about it: regulators are ramping up Do Not Call enforcement, and non-compliant outbound telemarketers are paying a lot of money for violations. In 2012, we saw three multi-million dollar ...More About "Largest Do Not Call Violations and Multi-million Dollar Fines of 2012"
There are plenty of ways any call recording system can improve sales productivity as well as training and quality-assurance programs – not to mention the ways it can strengthen compliance with complicated mar...More About "Call Recording Can Improve Field Sales Productivity in Three Ways"
BOSTON–Gryphon Networks’ Melissa Fitzgerald, General Counsel, will be headlining the Professional Association for Customer Engagement (PACE) Compliance & Regulatory Webinar Series – Operational C...More About "GRYPHON’S FITZGERALD TO HEADLINE B2B MARKETING WEBINAR"