After reviewing almost 800 submissions in its Robocall Challenge, the FTC has announced three winners in its competition for new solutions to eliminate illegal prerecorded calls to contact consumers. The FTC an...More About "Winners Announced in FTC Challenge to Eliminate Illegal Robocalls"
There is historical precedence for direct marketers’ current scramble to bring their email marketing campaigns in line with the restrictive Canadian Anti-Spam Law, which will go into effect shortly, and that ...More About "Canada Anti-Spam Law vs United States’ CAN-SPAM"
How can a marketer targeting US consumers stay compliant when purchasing email lists if there is no way to be sure an email placed inadvertently on that list doesn’t belong to a Canadian consumer? Email addre...More About "Exemptions to Canada Anti-Spam Law Email Marketing Regulations"
The short answer is yes, the Canadian Anti-Spam Law applies to all electronic marketing communications originating in Canada or sent to Canadians. However, the law’s regulations allow for legal direct sales a...More About "Does Canadian Anti-Spam Law Apply to B2B Marketing?"
This past weekend Industry Canada published a revised set of proposed regulations under the legislation widely referred to as the Canadian Anti-Spam Law (CASL). Canada enacted a federal law to regulate commerci...More About "Alert: Industry Canada Issues Revised CASL Regulations"
There’s no doubt about it: regulators are ramping up Do Not Call enforcement, and non-compliant outbound telemarketers are paying a lot of money for violations. In 2012, we saw three multi-million dollar ...More About "Largest Do Not Call Violations and Multi-million Dollar Fines of 2012"
There are plenty of ways any call recording system can improve sales productivity as well as training and quality-assurance programs – not to mention the ways it can strengthen compliance with complicated mar...More About "Call Recording Can Improve Field Sales Productivity in Three Ways"
BOSTON–Gryphon Networks’ Melissa Fitzgerald, General Counsel, will be headlining the Professional Association for Customer Engagement (PACE) Compliance & Regulatory Webinar Series – Operational C...More About "GRYPHON’S FITZGERALD TO HEADLINE B2B MARKETING WEBINAR"