On May 6, 2016, the FCC released a Notice of Proposed Rulemaking implementing amendments to the TCPA adopted by Congress in the Bipartisan Budget Act of 2015 (aka The Budget Act). The Budget Act exempts calls m...More About "FCC Releases Notice of Proposed Rulemaking for the TCPA"
Since the Consumer Financial Protection Bureau (CFBP) was founded in 2011, the Financial Industry continues to face scrutiny surrounding debt collection. According to the CFPB’s 2014 annual consumer complaint...More About "How to Become an Intelligent Debt Collector in 2015"
If you don’t have a handle on your consumer feedback and complaints, the CFPB will, and it will use it to take enforcement action when necessary. The Consumer Financial Protection Bureau (CFPB) is continuing ...More About "Better Technology Can Help Debt Collection Agencies"
Last week, a Florida resident filed a class action TCPA lawsuit against one of the largest US banks in federal court alleging the bank violated the TCPA by using automated dialers to call customers’ cell phon...More About "Major American Bank Facing Lawsuit for Debt Collection Practices"