How well do your sales and marketing teams collaborate? Have they aligned their goals and metrics? Has the marketing team familiarized sales reps with the details of campaigns they use to generate leads? Furthe...More About "Grow Your Top Line by Aligning Sales, Marketing and Compliance"
Sales is a field that is always evolving based on best practices and competitive advantages. Managers are constantly looking for new sales strategies and ways to boost rep performance, and reps are continuously...More About "7 Marketing & Sales Strategies to Win New Customers"
The Seventh Circuit has denied a challenge to a $17.85 million deal resolving six class actions accusing Wells Fargo of violating the Telephone Consumer Protection Act (TCPA). The bank allegedly bomba...More About "7th Circ. Denies Challenge to $17.85M Wells Fargo TCPA Deal"
The U.S. Chamber of Commerce, along with groups representing various industries including banking and retail, are putting pressure on the Federal Communications Commission (FCC) to finalize their definition of ...More About "FCC Urged to Move Along TCPA Autodialer Ruling"
The Federal Trade Commission has alerted 19 Voice over Internet Protocol (VoIP) service providers that “assisting and facilitating” illegal robocalls or telemarketing actions is illegal. “VoIP service pro...More About "FTC: Assisting Illegal Telemarketing is Against the Law"
On Monday the Federal Communications Commission (FCC) released a ruling declaring that junk fax suits can’t be aimed at companies that send out “online faxes” – as long as the messages aren’t also del...More About "FCC: Emailed Faxes are Exempt from the TCPA"
The Federal Communication Commission’s (FCC’s) plan to establish a single reassigned numbers database has been delayed until next year. In December 2018, the FCC adopted the rule creating a reassigned numbe...More About "FCC’s Plans for Reassigned Numbers Database Delayed"
Multiple Pizza Hut franchisees have agreed to pay a total of $6 million in a TCPA class action for allegedly texting unsolicited advertisements to cellphone subscribers in violation of the Telephone Consumer Pr...More About "Pizza Hut Franchisees to Pay $6M in TCPA Class Action"
TCPA Deal Three cruise lines have settled a $12.5 million deal over an Illinois-based travel agency’s marketing robocalls to consumers in violation of the Telephone Consumer Protection Act (TCPA). The settlem...More About "Cruise Lines Settle $12.5M TCPA Deal"
Unsolicited Debt Collection Robocalls Debt collection agency Rash Curtis & Associates is facing a $267 million judgment after being found liable for making over 534,000 illegal robocalls to consumers in vio...More About "Debt Collector Fined $267M for Illegal Robocalls"
Examining the ATDS Definition Last week, the case of Adams v. Safe Home Security, Inc. in Texas became the first case to address the definition of an ATDS and the scope of the TCPA after the noteworthy ACA Inte...More About "Fifth Circuit Court Examines ATDS Definition and Scope of the TCPA"
TCPA Text Suit Rack Room Shoes Inc. is set to pay $26 million to settle claims that the retailer bombarded consumers with unwanted text messages in violation of the Telephone Consumer Protection Act (TCPA). ...More About "Shoe Company Faces $26M TCPA Text Suit"